SHIPPING: Rods are shipped within 5-10 business days. If you chose a custom rod, select phone order so you can customize the rod with the Captain before payment. If you chose a prebuilt rod, the Captain can process your order faster and get the rod shipped.
PAYMENT: We accept all major credit cards including Visa, AMEX, MasterCard and Paypal
REFUND/RETURNS: Rods can be returned, but shipping is not included in the refund. Returns will be processed based on the condition of the rod when received by the seller. Returns are processed within 3-5 business days. Please initiate a refund by emailing us at [email protected], or giving us a call at 303-898-6398.